Frequently asked questions

What type of artwork do you offer?

I offer a wide range of high-quality giclée art prints, including custom versions of vintage and classical artwork with unique modern twists. Each piece is carefully crafted using premium materials to ensure vibrant, long-lasting results.

Are your prints framed?

No, all prints are sold unframed. This allows you to choose frames that best match your style and décor. You can check out the product description for suggested frame sizes.

Where did you get the frame for the print?

While my prints are sold unframed, I often style them with frames for display purposes in photos. These frames are not included with the artwork but are used to help showcase how the print might look in your space. You can find similar frames at local frame shops, online retailers like Amazon, IKEA, or custom framing services like Framebridge.

How long will it take to receive my order?

Processing typically takes 1-3 business days, after which your print will be shipped. Delivery times depend on your location:

• Domestic orders: 3-14 business days.
• International orders: 7-30 business days.

Please note that shipping times are estimates and may vary depending on the carrier or during busy periods.

Do you ship internationally?

Yes, I ship worldwide! International shipping times and costs will be calculated at checkout. Please keep in mind that customs fees or import duties may apply depending on your country’s regulations.

How is my artwork packaged?

To ensure safe delivery, small prints are shipped flat in a sturdy mailer, while larger prints are carefully rolled and sent in a durable shipping tube. Great care is taken to package each print securely.

What happens if my package is lost?

If your package is lost in transit, I’ll work with the shipping carrier to locate it. If it’s confirmed lost, I will send you a replacement at no additional cost.

What if my print arrives damaged?

If your print arrives damaged due to shipping, don’t worry – I’m happy to provide a replacement! Please follow these steps:

• Contact me within 7 days of receiving the damaged print.
• Include clear photos of both the damaged print, shipping label and packaging.
• Provide your order number and details in the email.

Once I receive your information, I’ll quickly arrange for a replacement to be sent to you. If needed, I may request that you return the damaged print before the replacement is shipped. I want to ensure you receive your artwork in perfect condition!

Can I return my order if I don’t like it?

Since each print is made to order, I do not accept returns or exchanges. However, if your item arrives damaged, I will gladly send you a replacement. Please contact me within 7 days of receiving your order with photos of the damage, and I’ll assist you right away.

What materials do you use for your prints?

I use high-quality, fade-resistant inks and premium paper to ensure that your prints are vibrant and long-lasting. The materials used for these giclée prints offer a beautiful finish that’s made to stand the test of time.

Do you offer custom sizes for prints?

Yes! I offer a variety of print sizes, and if you need a custom size, feel free to contact me. I’ll be happy to discuss custom dimensions to fit your space.

Can I request a custom design or modification to an existing print?

I offer customization options for certain pieces. If you’d like to discuss a custom design or modify an existing print, feel free to reach out, and I’d be happy to work with you on something special.

Can I request a custom design or modification to an existing print?

I offer customization options for certain pieces. If you’d like to discuss a custom design or modify an existing print, feel free to reach out, and I’d be happy to work with you on something special.

What payment methods do you accept?

I accept a variety of payment methods, including [list accepted methods: credit cards, PayPal, etc.]. All transactions are secure, and your payment information is protected.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor the progress of your delivery.

Do you offer discounts or promotions?

I occasionally offer special promotions and discounts. Be sure to sign up for my newsletter or follow me on social media to stay updated on the latest offers!

How can I contact you?

If you have any questions or need further assistance, feel free to contact me at [Your Email Address]. I’ll be happy to help!